- 1-time upsells is a feature you can enable in Skio that allows for subscribers to add one-time products to their next order
- Upsells can be enabled and disabled on the variant level
- Enabling upsells will add a 1-time upsell section to your customer portal and gives you the ability to utilize our Quick Action upsell feature
What is it?
Why should I use it?
How do I set it up?
After the feature is enabled, your subscribers will see a new module in their customer portal displaying all the eligible upsell products. If you enable multiple variants of the same product, a subscriber can easily choose the variant they want to add. This same 1-time upsell module will also populate in the Subscription section within your Skio Dashboard so your CX team can add upsells if a subscriber is having issues.
Here’s how to enable the upsell:
Once you make a variant eligible for upsells, here is what the customer portal will display:
Do I have to enable 1-time upsells?
Upsells are disabled by default and you can enable them at any time for any variant of your choice.
How do I remove a 1-time upsell for a subscriber?
Once a subscriber adds the product to their next order, a 1-time tag will be added to the product in their customer portal. If you need to remove the add-on for a subscriber, all you have to do is search for their subscription in Skio > Subscriptions and click “reduce quantity by 1” and then click “Save”. See this screenshot below:
How do I use the 1-time upsell Quick Action tool in Klaviyo?
Please see our Quick Actions guide here.