Quick actions

Overview (TL;DR)

  • Quick Actions is a feature available in the Skio Dashboard that allows you to create links for emails that take a designated action on the subscription if the customer clicks on that link
  • This featured creates dynamic variables that can used in emails sent by Skio or added into Klaviyo emails
  • Setup takes only a few minutes for adding into email campaigns or flows
  • With Quick Actions, subscribers could: skip their next order, change their shipping frequency, add a 1-time add-on to their next subscription order, or refer a friend with a link that takes the friend directly to checkout

What is it?

Quick Actions is a very helpful feature that improves Skio email notifications and you can use Quick Actions via our integration with Klaviyo that allows for simple actions to be taken on a subscription without a customer ever needing to log into their customer portal. Our system will create a link that you will then paste into Klaviyo as an email button which a customer would click on and clicking on that button will trigger whatever action you setup in Skio.
Our Quick Actions links can be used in emails sent by Skio (Skio Dashboard > Notifications ) or in Klaviyo emails and campaigns to help remove friction with the call to action you’re presenting the customer. Skio already makes logging into a subscriber’s account pain-free and Quick Actions is just another way to empower your subscribers to effortless manage their subscription without needing to login.

Why should I use it?

Whether you are wanting to increase revenue, make subscription management even easier, or increase referrals, Quick Actions is another tool in your Skio arsenal.
  • With 1-time upsells, you can increase your AOV for subscription orders and thus LTV
  • With skips and order frequency edits, you empower subscribers to better optimize their subscriber experience with their needs
  • With 1-click checkout links, your subscribers can be brand evangelists and get their loved ones to try out your products

How do I set it up?

Setting up Quick Actions in Skio Notifications or in Klaviyo is a very easy process. To simplify the process, we have a Quick Action page in your Skio Dashboard. To use Quick Actions in Klaviyo, you’ll need to make sure your Klaviyo integration is fully set up. If you haven’t integrated Klaviyo yet, please follow this guide:K laviyo Integration . Using Quick Actions with notifications sent by Skio does not require Klaviyo.
Here’s a step-by-step breakdown of how to use Quick Actions:
  1. Go to the Quick Actions page in your Skio Dashboard
  2. Click “add quick action”
  3. Choose what action you want the link to take when a customer clicks on it
    1. Your choices are: “skip order”, “invite a friend using 1 click checkout”, “change subscription interval to:”, and “add one time upsell”
  4. Name the name you want to give this link; the name can be whatever you want and it will become the name of the variable you’ll add into Klaviyo
    1. By default, the title will be “new_option”; if you use multiple words, you’ll need to use underscores (_) since spaces will not register in HTML
  5. Click “save” in the top right corner
  6. Within Klaviyo, go to the email copy of whatever campaign or flow you’re using and copy the link from Skio and paste into the button that you’re using in KlaviyoFor example, in the screenshot below you would copy “quick_action.new_option” and paste into a “Skip Your Next Order” button in an email to allow your subscriber to skip their next order
    1. The link of the Quick Action is “quick_action.your_title”; you must add the quick_action before you link’s custom title because that’s how our integration identifies the variable
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